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Customized Service Process
Steps:
1. The customer gets in touch with the sales team by phone, through the website, or via email.
2. The sales reps meet the client to dig into their needs. They inquire what the backpack is for, whether it is for business, travel, hiking, or daily carry. Moreover, they talk about features, capacity, design style, color, and the like of the product such as waterproofing, more pockets, and that it is made of durable material.
3. Clients can know more about materials and styles if they have samples and reference materials.
Confirmation of the Design
Steps:
1. Designer initiates the first design idea of the project, which is in line with the customer's written description. The backpack's design draft with its basic features: outline, color scheme, material, sizes, and accessories are also proposed.
2. A customer inspects a newly made design, gives a note of his feelings, and sends his impressions back.
3. The designer after receiving customer feedback rewrites the design. Continual revisions until the customer expresses his complete satisfaction.
4. The client is provided with a digital image or 3D model of the backpack to aid in the visualization of the finished product.
5. The customer takes the initiative to make the final design, he signs the custom order agreement and pays the deposit.
Material Selection and Confirmation
Steps:
1. Present the customer different materials like nylon, canvas, leather, etc. with different zipper, buckle, and strap options to look at and select in line with the design plan.
2. The customer then determines the materials of use and indicates if any additional features, e.g., a waterproof coating or an antibacterial treatment, are required.
3. The customer goes through everything once more and provides the final confirmation that every aspect has been sorted out.
Sample Production Confirmation
Steps:
1. Creating a backpack sample with the confirmed design and materials.
2. Customer receiving the sample for inspection. They can check the sample's visual aspect, dimensions, functionality, materials, and workmanship to monitor if it matches the expectations.
3. The customer feedback either gives the go-ahead to the sample or suggests changes to it.
4. The designer makes the changes and returns the sample for another confirmation in case of modifications.
5. After the customer approval of the sample, move on with the final production order.
Mass Production
Procedures:
1. Production schedule is drawn up after the design has been finalized and
the sample has been approved.
2. The quality control is performed via different security measures that
ensure the standards are met. These standards define the characteristics
that each backpack can have.
Packing and Quality Assurance
Steps:
1. The quality assurance team at the very end of the lifecycle of the product
goes through a rigorous testing process. These include tests for the
durability of the materials, the quality of the stitching, and the strength of
the zippers and the buckles.
2. Once the backpacks have been passed the inspection, they proceed to be
packed. Based on the customer's preferences, accessory packaging, such as
gift boxes or eco-friendly bags, is provided.
3. Customer packaging needs are fulfilled in a correct manner.
Shipment and Logistics Services
Steps:
1. After a successful inspection and final checks of the backpacks, the shipment will be planned.
2. The customer will verify the delivery location, pick up the courier or logistics company, and make the payment.
3. Depending on the location of the customer's work, shipping will be arranged to get the delivery that is the fastest possible.
4. The customer is provided with tracking information to be able to follow the shipment progress via the internet.
After - Sales Service
Procedures:
1. When the backpack is delivered to the customer, he is asked to submit his feedback via the customer service network, for instance, by calling or mailing.
2. In case of a quality issue with the product like the use of defective materials or the presence of the product’s side, the customer is enabled to get in touch with the after-sales service support team for a solution that may include returning, exchanging, or repairing the product.
3. The company can implement the changes that they Chairman in both products and services according to the customer feedback received.
About Us
Quanzhou Tianqin Bags Co.,Ltd is a Chinese company located in Quanzhou City, the second largest city in the world for bag manufacturing. We are loaded with the needed raw materials and skilled workers. We make and sell bags to the entire world. Our end customers are Hyundai Motor, VW, and Mercedes-Benz.
We produce backpacks, tool bags, laptop bags, travel bags, cosmetic bags, and all types of bags that are trendy in European and American markets. We have our own design team and sample department. Additionally, we also have a team of professional sales who are always on hand to render the best services to our customers.
All our production lines have the most efficient and advanced machines and equipment installed. That is why we are able to provide our customers their orders in the shortest time possible.
Customer review
John Miller, USA: I really like the quality of the Belt Bag. It is made out of polyester that is made to last, light in weight, and just right for my retail customers. A supplier that I can recommend a lot.
Emily Johnson, UK: The Belt Bag is good enough to surpass the expectations. Nice, stylish, and the staff had no issue in selling it. The company's collaboration was great.
David Brown, Germany: The style of the Belt Bag is what purchasers expected. The producer, who was impeccably stitched, deliver at the perfect time and the ideal size, is very trustworthy.
The multifunctional Belt Bag is the piece most loved by buyers - Sophia Clark, France. Every time the supplier is trustworthy and the company has a good relationship."
Bags of different shipments but of the same quality, we have recently bought - Michael Harris, Canada. They have always been lightweight, made of durable materials, and ideal for traveling. The service was professional all the time, as well as very efficient.
My customers adore the compact size and trendy style of the Belt Bag, as well as the very good quality of it - Olivia Smith, Netherlands. A trustworthy business partner!
James Anderson, Italy: The Belt Bag is one of the fastest-selling items in our stores. It is made of good polyester material, is light and attractive. The cooperation has made me very happy.
Ava Wilson, Spain: The Belt Bag combines functionality with fashion. Clients have been found to like the product for its long-lasting quality and comfort. A trusted factory with an excellent level of support.
FAQ
What are the possibilities of purchasing wholesale Belt Bag with a minimum order quantity?
The MOQ that is heavily reliant on how the product will be customized. Usually, non-customized Belt Bag orders are generally starting from 300–500 units.
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