durable waterproof backpack

Customized Service Process
Steps:
1. The customer inquires by phone, fills a form on the website, or drops an 
email to the sales department.
2. The customer and sales manager when meeting together go through the 
customer's question meticulously. Among other questions, they determine what 
the backpack is going to be used for, and if probably then, is it for business, 
travel, hiking, or daily carry. Also, they discuss aspects, volume, style of 
design, color, and other like water-resistance, more compartments, and 
durability of the materials.
3. When the clients are allowed to touch and see real samples and referent 
materials, they are exposed to the production process of materials and design 
choices.
Confirmation of the Design
Steps:
1. The designer, as per customer's description, sketches the initial design 
idea. The sketch may show the backpack's silhouette, the color scheme, choice 
of materials, sizes, and accessories.
2. The customer sees the design done, reacts, and if necessary, returns his 
feedback.
3. The designer after getting customer viewpoints, hence, answers by doing 
the change of the design. The process of iteration keeps going until the client's 
full contentment is achieved.
4. A fake image or 3D model of the backpack is handed to the client to guide 
them through the finished product.
5. The client initiates the last design, signs the custom order contract, and 
makes the deposit payment.
Material Selection and Confirmation
Steps:
1. Present different kinds of materials like nylon, canvas, leather, etc. with 
various zipper, buckle, and strap options to let the customer see and choose 
the most suitable one for the design plan.
2. First, the customer selects the materials and specifies if the product 
needs any additional features such as a waterproof coating or an 
antibacterial treatment.
3. The customer looks over the entire project one more time and provides 
the final confirmation ascertaining that every detail has been cleared up.
Sample Production Confirmation
Steps:
1. A backpack sample was made with respect to the final design and materials 
agreed upon.
2. The sample is delivered to the customer for evaluation of the sample's 
look, size, usability, materials, and workmanship to check if it meets the 
expectations.
3. The customer either makes a decision that the sample fulfills their 
requirements or provides feedback indicating changes that are necessary.
4. If alterations are needed, the designer will make the changes and resend 
the sample for another confirmation.
5. Sign off on the sample by the customer, and then continue with the final 
production order.
Mass Production
Steps:
1. The production schedule is planned after the design has been finalized 
and the sample has been approved.
2. Quality control during the production phase is carried out via different 
actions which allow setting the standards that the product has to meet.
Packing and Quality Assurance
Steps:
1. A quality check is done at the very end of the production process. It 
consists of the testing of materials for durability, quality of stitching, and 
strength of zippers and buckles.
2. Once the inspection is successful, backpacks are packed. In accordance with the customer's wishes, bespoke packaging choices like gift boxes or green bags are available.
3. Packaging for the customers is handled in the right way.
Shipment and Logistics Services
Steps:
1. The foreign trade process will be initiated after the successful inspection and final checks of the backpacks, and the delivery will be prepared for logistics.
2. The customer will verify the delivery location, pick up a courier or logistics company, and make a payment for the balance.
3. Shipping is arranged according to the customer's place of work to facilitate the fastest delivery.
4. The customer is given tracking details to monitor the shipment progress online.
After - Sales Service
Steps:
1. Upon receiving the backpack customer feedback is taken through customer service channels like call or mail.
2. In case of quality issues like materials defective or workmanship imperfections, the customer can reach out to the after-sales service support team who will provide solutions such as the return, exchange, or repair of the product.
3. Customer feedback is used as a tool for the company to work on their products and services and to provide better quality in the future.

About Us

Quanzhou Tianqin Bags Co.,Ltd. is located in the world's second biggest bag manufacturing city, Quanzhou City in Fujian Province of China where we have abundant material resource and skilled workers . We manufacture and export bags to all over the world . Our end customers include Hyundai Motor, VW and Mercedes-Benz. Our products include Backpack, Tool Bag, Laptop Bag, Travel Bag, Cosmetic Bag and all other kinds of bags which are loved by European and American customers . We have professional design team and own sample department . We also have professional sales team to provide our clients with good service . Our production lines are equipped with efficient and advance machinery and equipment . So we can delivery the order to our clients within shortest time.

Customer Testimonials

Jack say:
I've been working with this supplier for months and they always deliver on their promise. There are never any surprises and they are straight forward with communication. They do an amazing job on helping you accomplish your vision. Would highly recommend.

Jane say:
Very happy dealing with this supplier. All my requests were met and they are happy to resolve any further improvements. Great to deal with. The quality of the bag is also very good. Highly recommend.

Mark say:
Great Backpack! Fantastic company! My contact at the company, Icey, is very helpful and makes the entire process easy and enjoyable. 5 stars!

FAQ:

1. Q: What is the minimum order quantity for backpack orders in bulk?
A: Normally, we set our MOQ at 500 pieces per design, but we are happy to have a talk with you about it.
2. Q: Would I be able to add my brand logo to the backpack so that it is customized?
A: Of course! We are an OEM provider which means that we not only do logo printing but also embroidery and patches for you.
3. Q: What cleanliness options are available if I want to make a unique backpack?
A: Custom backpacks are made of nylon, polyester, canvas, and recycled fabrics to meet your specifications.
4. Q: What is the lead time for bulk production?
A: Normally, production goes from 25–35 days after sample confirmation.
5. Q: Do you provide samples of backpacks that I can check before a bulk order is made?
A: Certainly, a production sample will take 5–7 days; and sample fees will be refunded after the bulk order is placed.
6. Q: Is it possible for me to have different models of backpacks in one order?
A: Sure, one can have different models as long as the minimum number of products for each model is reached.
7. Q: Does your company have any backpack designs that are water-resistant and anti-theft?
A: Of course, we have backpacks that are not only waterproof and anti-theft but also have RFID-blocking technology.
8. Q: Backpacks what kind of certifications do they have?
A: Our backpack products conform to REACH, RoHS, BSCI standards, or any other standards as per your request.
9. Q: How is quality checked during production?
A: We conduct QC strictly and have the inspections done in each phase of the production work.
10. Q Can you make arrangements to ship large orders internationally?
A: Yes, there are such options like FOB, CIF, DDP by sea, air, or courier.