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Customized Service Process
Steps:
1. The customer gets in touch with the sales team by phone, through the website, or via email.
2. The sales reps meet the client to dig into their needs. They inquire what the backpack is for, whether it is for business, travel, hiking, or daily carry. Moreover, they talk about features, capacity, design style, color, and the like of the product such as waterproofing, more pockets, and that it is made of durable material.
3. Clients can know more about materials and styles if they have samples and reference materials.
Confirmation of the Design
Steps:
1. Designer initiates the first design idea of the project, which is in line with the customer's written description. The backpack's design draft with its basic features: outline, color scheme, material, sizes, and accessories are also proposed.
2. A customer inspects a newly made design, gives a note of his feelings, and sends his impressions back.
3. The designer after receiving customer feedback rewrites the design. Continual revisions until the customer expresses his complete satisfaction.
4. The client is provided with a digital image or 3D model of the backpack to aid in the visualization of the finished product.
5. The customer takes the initiative to make the final design, he signs the custom order agreement and pays the deposit.
Material Selection and Confirmation
Steps:
1. Present the customer different materials like nylon, canvas, leather, etc. with different zipper, buckle, and strap options to look at and select in line with the design plan.
2. The customer then determines the materials of use and indicates if any additional features, e.g., a waterproof coating or an antibacterial treatment, are required.
3. The customer goes through everything once more and provides the final confirmation that every aspect has been sorted out.
Sample Production Confirmation
Steps:
1. Creating a backpack sample with the confirmed design and materials.
2. Customer receiving the sample for inspection. They can check the sample's visual aspect, dimensions, functionality, materials, and workmanship to monitor if it matches the expectations.
3. The customer feedback either gives the go-ahead to the sample or suggests changes to it.
4. The designer makes the changes and returns the sample for another confirmation in case of modifications.
5. After the customer approval of the sample, move on with the final production order.
Mass Production
Procedures:
1. Production schedule is drawn up after the design has been finalized and
the sample has been approved.
2. The quality control is performed via different security measures that
ensure the standards are met. These standards define the characteristics
that each backpack can have.
Packing and Quality Assurance
Steps:
1. The quality assurance team at the very end of the lifecycle of the product
goes through a rigorous testing process. These include tests for the
durability of the materials, the quality of the stitching, and the strength of
the zippers and the buckles.
2. Once the backpacks have been passed the inspection, they proceed to be
packed. Based on the customer's preferences, accessory packaging, such as
gift boxes or eco-friendly bags, is provided.
3. Customer packaging needs are fulfilled in a correct manner.
Shipment and Logistics Services
Steps:
1. After a successful inspection and final checks of the backpacks, the shipment will be planned.
2. The customer will verify the delivery location, pick up the courier or logistics company, and make the payment.
3. Depending on the location of the customer's work, shipping will be arranged to get the delivery that is the fastest possible.
4. The customer is provided with tracking information to be able to follow the shipment progress via the internet.
After - Sales Service
Procedures:
1. When the backpack is delivered to the customer, he is asked to submit his feedback via the customer service network, for instance, by calling or mailing.
2. In case of a quality issue with the product like the use of defective materials or the presence of the product’s side, the customer is enabled to get in touch with the after-sales service support team for a solution that may include returning, exchanging, or repairing the product.
3. The company can implement the changes that they Chairman in both products and services according to the customer feedback received.
About Us
Quanzhou Tianqin Bags Co.,Ltd. is a company situated in Quanzhou City located in Fujian Province of China, the second-largest city in the world for the production of bags. We have abundant material resources and well-trained workers. We make and sell bags worldwide. Our end customers are Hyundai Motor, VW, and Mercedes-Benz. We produce European and American style backpack, tool bag, laptop bag, travel bag, cosmetic bag, and any other kinds of bags that customers like. Additionally, we have a professional design team and our own sample department. Besides, there is a team of sales professionals who can offer the best service to our customers. The most productive and state-of-the-art machines and equipment are installed in our production lines. So we are able to deliver the order to our clients with the shortest lead time.
Customer review
John Miller, USA: The quality of the Belt Bag is very nice. Polyester that is made to last, light in weight, and just right for my retail customers. A supplier that I can recommend a lot.
Sophia Clark, France: The Belt Bag is a multifunctional piece and the buyers love it the most. The supplier is always reliable and the company enjoys the good rapport.
Michael Harris, Canada: We have bought several shipments of Belt Bags that were all of the same quality. They have always been light, made of durable materials, and perfect for traveling stores. The service was very professional all the time.
Olivia Smith, Netherlands: The quality of the Belt Bag is very good. The compact size and trendy style are liked by my customers. A reliable partner in the business.
James Anderson, Italy: The Belt Bag is one of the fastest-selling items in our stores. It is made of good polyester material, is light and attractive. The cooperation has made me very happy.
FAQ
What are the possibilities of purchasing wholesale Belt Bag with a minimum order quantity?
The MOQ that is heavily reliant on how the product will be customized. Usually, non-customized Belt Bag orders are generally starting from 300–500 units.
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