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Customized Service Process
Steps:
1. The customer gets in touch with the sales team by phone, through the website, or via email.
2. The sales reps meet the client to dig into their needs. They inquire what the backpack is for, whether it is for business, travel, hiking, or daily carry. Moreover, they talk about features, capacity, design style, color, and the like of the product such as waterproofing, more pockets, and that it is made of durable material.
3. Clients can know more about materials and styles if they have samples and reference materials.
Confirmation of the Design
Steps:
1. Designer initiates the first design idea of the project, which is in line with the customer's written description. The backpack's design draft with its basic features: outline, color scheme, material, sizes, and accessories are also proposed.
2. A customer inspects a newly made design, gives a note of his feelings, and sends his impressions back.
3. The designer after receiving customer feedback rewrites the design. Continual revisions until the customer expresses his complete satisfaction.
4. The client is provided with a digital image or 3D model of the backpack to aid in the visualization of the finished product.
5. The customer takes the initiative to make the final design, he signs the custom order agreement and pays the deposit.
Material Selection and Confirmation
Steps:
1. Present the customer different materials like nylon, canvas, leather, etc. with different zipper, buckle, and strap options to look at and select in line with the design plan.
2. The customer then determines the materials of use and indicates if any additional features, e.g., a waterproof coating or an antibacterial treatment, are required.
3. The customer goes through everything once more and provides the final confirmation that every aspect has been sorted out.
Sample Production Confirmation
Steps:
1. Creating a backpack sample with the confirmed design and materials.
2. Customer receiving the sample for inspection. They can check the sample's visual aspect, dimensions, functionality, materials, and workmanship to monitor if it matches the expectations.
3. The customer feedback either gives the go-ahead to the sample or suggests changes to it.
4. The designer makes the changes and returns the sample for another confirmation in case of modifications.
5. After the customer approval of the sample, move on with the final production order.
Mass Production
Procedures:
1. Production schedule is drawn up after the design has been finalized and
the sample has been approved.
2. The quality control is performed via different security measures that
ensure the standards are met. These standards define the characteristics
that each backpack can have.
Packing and Quality Assurance
Steps:
1. The quality assurance team at the very end of the lifecycle of the product
goes through a rigorous testing process. These include tests for the
durability of the materials, the quality of the stitching, and the strength of
the zippers and the buckles.
2. Once the backpacks have been passed the inspection, they proceed to be
packed. Based on the customer's preferences, accessory packaging, such as
gift boxes or eco-friendly bags, is provided.
3. Customer packaging needs are fulfilled in a correct manner.
Shipment and Logistics Services
Steps:
1. After a successful inspection and final checks of the backpacks, the shipment will be planned.
2. The customer will verify the delivery location, pick up the courier or logistics company, and make the payment.
3. Depending on the location of the customer's work, shipping will be arranged to get the delivery that is the fastest possible.
4. The customer is provided with tracking information to be able to follow the shipment progress via the internet.
After - Sales Service
Procedures:
1. When the backpack is delivered to the customer, he is asked to submit his feedback via the customer service network, for instance, by calling or mailing.
2. In case of a quality issue with the product like the use of defective materials or the presence of the product’s side, the customer is enabled to get in touch with the after-sales service support team for a solution that may include returning, exchanging, or repairing the product.
3. The company can implement the changes that they Chairman in both products and services according to the customer feedback received.
About Us
Based in Quanzhou City, Fujian Province, China, Quanzhou Tianqin Bags Co.,Ltd. is a company. In terms of the production of bags, it is the city that comes second in the world. We have materials of great quality and skilled workers. We create and market bags worldwide. Our end-users are Hyundai Motor, VW, and Mercedes-Benz. We produce backpack, tool bag, laptop bag, travel bag, cosmetic bag, and any other kind of bag that is liked by the European and American customers. We have a professional design team and a sample division of our own. Besides, a group of sales professionals dedicated to the company's work is also available to give the clients the best customer service. In our production lines, there are the most efficient and advanced machines and equipment. That's why we can deliver our customers' orders in the shortest time possible.
Customer review
Olivia Smith, Netherlands: The quality of the Belt Bag is very good. The compact size and trendy style are liked by my customers. A reliable partner in the business.
James Anderson, Italy: The Belt Bag is one of the fastest-selling items in our stores. It is made of good polyester material, is light and attractive. The cooperation has made me very happy.
FAQ
What are the possibilities of purchasing wholesale Belt Bag with a minimum order quantity?
The MOQ that is heavily reliant on how the product will be customized. Usually, non-customized Belt Bag orders are generally starting from 300–500 units.
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