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Customized Service Process
Steps:
1. The customer gets in touch with the sales team by phone, through the website, or via email.
2. The sales reps meet the client to dig into their needs. They inquire what the backpack is for, whether it is for business, travel, hiking, or daily carry. Moreover, they talk about features, capacity, design style, color, and the like of the product such as waterproofing, more pockets, and that it is made of durable material.
3. Clients can know more about materials and styles if they have samples and reference materials.
Confirmation of the Design
Steps:
1. Designer initiates the first design idea of the project, which is in line with the customer's written description. The backpack's design draft with its basic features: outline, color scheme, material, sizes, and accessories are also proposed.
2. A customer inspects a newly made design, gives a note of his feelings, and sends his impressions back.
3. The designer after receiving customer feedback rewrites the design. Continual revisions until the customer expresses his complete satisfaction.
4. The client is provided with a digital image or 3D model of the backpack to aid in the visualization of the finished product.
5. The customer takes the initiative to make the final design, he signs the custom order agreement and pays the deposit.
Material Selection and Confirmation
Steps:
1. Present the customer different materials like nylon, canvas, leather, etc. with different zipper, buckle, and strap options to look at and select in line with the design plan.
2. The customer then determines the materials of use and indicates if any additional features, e.g., a waterproof coating or an antibacterial treatment, are required.
3. The customer goes through everything once more and provides the final confirmation that every aspect has been sorted out.
Sample Production Confirmation
Steps:
1. Creating a backpack sample with the confirmed design and materials.
2. Customer receiving the sample for inspection. They can check the sample's visual aspect, dimensions, functionality, materials, and workmanship to monitor if it matches the expectations.
3. The customer feedback either gives the go-ahead to the sample or suggests changes to it.
4. The designer makes the changes and returns the sample for another confirmation in case of modifications.
5. After the customer approval of the sample, move on with the final production order.
Mass Production
Procedures:
1. Production schedule is drawn up after the design has been finalized and
the sample has been approved.
2. The quality control is performed via different security measures that
ensure the standards are met. These standards define the characteristics
that each backpack can have.
Packing and Quality Assurance
Steps:
1. The quality assurance team at the very end of the lifecycle of the product
goes through a rigorous testing process. These include tests for the
durability of the materials, the quality of the stitching, and the strength of
the zippers and the buckles.
2. Once the backpacks have been passed the inspection, they proceed to be
packed. Based on the customer's preferences, accessory packaging, such as
gift boxes or eco-friendly bags, is provided.
3. Customer packaging needs are fulfilled in a correct manner.
Shipment and Logistics Services
Steps:
1. After a successful inspection and final checks of the backpacks, the shipment will be planned.
2. The customer will verify the delivery location, pick up the courier or logistics company, and make the payment.
3. Depending on the location of the customer's work, shipping will be arranged to get the delivery that is the fastest possible.
4. The customer is provided with tracking information to be able to follow the shipment progress via the internet.
After - Sales Service
Procedures:
1. When the backpack is delivered to the customer, he is asked to submit his feedback via the customer service network, for instance, by calling or mailing.
2. In case of a quality issue with the product like the use of defective materials or the presence of the product’s side, the customer is enabled to get in touch with the after-sales service support team for a solution that may include returning, exchanging, or repairing the product.
3. The company can implement the changes that they Chairman in both products and services according to the customer feedback received.
About Us
Quanzhou Tianqin Bags Co.,Ltd. is a company that originates from Quanzhou City of Fujian Province in China, a place known as the second-largest city in the world for bag manufacturing. Our company is well-stocked with materials and we have skilled workers. We are the producers and sellers of bags from and to all over the world. Our ultimate customers are Hyundai Motor, VW, and Mercedes-Benz. We are the manufacturers of backpack, tool bag, laptop bag, travel bag, cosmetic bag, and the rest of the bags that are liked by European and American customers. Our company has an industrial design team and a sample office of its own. Moreover, we have the team of sales professionals who are always prepared to provide the best services to our customers. Our production lines are equipped with the most efficient and advanced machines and equipment. This is the reason we are able to deliver the order to our clients in the shortest time.
Customer review
John Miller, USA: The Belt Bag is of very nice quality. A durable, light, and just my style for the retail customers. I can recommend a lot a supplier that I trust.
Emily Johnson, UK: The Belt Bag has turned out to be nicer than expected. Fashionable, good, and the employees had no problem selling it. The collaboration with the company was excellent.
David Brown, Germany: The Belt Bag design was the idea of the customers. The manufacturer, who had the quality of the stitchings, the right size, and punctual delivery, was very dependable.
Sophia Clark, France: The Belt Bag is one of the most versatile pieces of our collection and the buyers love it the most. The supplier is always good and the company has a great relationship.
Michael Harris, Canada: We have imported several consignments of Belt Bags and all have been of the same good quality. They have always been lightweight, made of durable materials, and perfect for travel stores. We have been given very professional service all the time.
Olivia Smith, Netherlands: The quality of the Belt Bag is really very good. My customers like the compact size and trendy style of the bag. A reliable partner in the business.
James Anderson, Italy: Our stores have been the Belt Bag one of the items with the highest sales speed. It is a nice light and handsome polyester in its good quality. The collaboration has made me very happy.
Ava Wilson, Spain: The Belt Bag is a perfect combination of function and fashion. The product has been found by customers to be made of a long-lasting material and is comfortable to use. A reliable factory with a high level of service.
FAQ
What are the possibilities of purchasing wholesale Belt Bag with a minimum order quantity?
The MOQ that is heavily reliant on how the product will be customized. Usually, non-customized Belt Bag orders are generally starting from 300–500 units.
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