recycled waterproof backpack

Customized Service Process
Steps: 
1. The customer either by phone, through the website, or via email reaches out to the sales team.
2. Sales representatives meet the customer to explore their needs. They ask questions such as what is the backpack going to be used for, is it for business, travel, hiking, or daily carry. They also mention features, capacity, design style, color, and other like waterproofing, multiple pockets, and durable materials.
3. When samples and reference materials are provided, customers can better understand the materials and design choices they have.
Confirmation of the Design
Steps:
1. Designer drafts the first design concept as per the customer's description. Included are the backpack's outline, color scheme, material selection, sizes, and accessory choices.
2. The customer views the submitted design, notes his reaction, and sends back his thoughts.
3. After obtaining customer input, the designer responds by revising the design. This iterative process continues until the customer expresses complete satisfaction.
4. A virtual rendering or 3D model of the backpack is given to the customer to help them visualize the completed work.
5. The customer instigates the final design, signs the custom order agreement, and makes the deposit payment.
Material Selection and Confirmation
Steps:
1. Offer various materials such as nylon, canvas, leather, etc. with different zipper, buckle, and strap options for the customer to see and select from in accordance with the design plan.
2. The customer decides what materials to use and specifies if any supplementary features, such as a waterproof coating or an antibacterial treatment, are needed.
3. The customer reviews everything one more time and gives the final confirmation assuring that every detail has been sorted out.
Sample Production Confirmation
Steps:
1. A backpack sample is created using the agreed design and materials.
2. Customer receives a sample for assessment. They can check the product's design, dimensions, practicality, materils, and workmanship besides their expectations.
3. The customer is either authorized to let the sample work for the needed application or make the opinion that changes are necessary.
4. The sample was changed because of comments, and the designer made new changes and shipped it back for further confirmation.
5. After the customer signs off on the sample, proceed with the final production order.
Mass Production
Steps:
1. A production timeline is discussed after the design has been finalized and the sample approved.
2. Quality control during production is done through various methods that help set the standards each backpack must meet.
Packing and Quality Assurance
Steps:
1. The product is checked for quality at the end of the production process. Test for the durability of materials, the quality of sewing, and the strength of zippers and buckles are included.
2. After the inspection is passed, the backpacks are ready for shipment. Custom packaging options, like gift boxes or eco-friendly bags, can be provided according to the customer's preferences.
3. Customer packaging requirements are met in the appropriate way.
Shipment and Logistics Services
Steps:
1. Foreign trade work will start after the backpacks successfully pass inspection and final checks, logistics will be prepared for delivery.
2. The customer will check the delivery address, take a courier or logistics company, and pay the balance.
3. Shipping is organized depending on the customer's place of work to ensure the fastest possible delivery.
4. The customer receives tracking information to track the shipment progress online.
After - Sales Service
Steps:
1. On receiving the backpack, the customer is asked to give his feedback through customer service channels like call or mail.
2. If there are any quality issues such as defective materials or imperfections in workmanship, the customer can contact the after-sales service support team for solutions, such as return, exchange, or repair.
3. Using customer feedback, continuous improvements in both products and services can be made.

About Us

Quanzhou Tianqin Bags Co.,Ltd. is located in the world's second biggest bag manufacturing city, Quanzhou City in Fujian Province of China where we have abundant material resource and skilled workers . We manufacture and export bags to all over the world . Our end customers include Hyundai Motor, VW and Mercedes-Benz. Our products include Backpack, Tool Bag, Laptop Bag, Travel Bag, Cosmetic Bag and all other kinds of bags which are loved by European and American customers . We have professional design team and own sample department . We also have professional sales team to provide our clients with good service . Our production lines are equipped with efficient and advance machinery and equipment . So we can delivery the order to our clients within shortest time.

Customer Testimonials

Jack say:
I've been working with this supplier for months and they always deliver on their promise. There are never any surprises and they are straight forward with communication. They do an amazing job on helping you accomplish your vision. Would highly recommend.

Jane say:
Very happy dealing with this supplier. All my requests were met and they are happy to resolve any further improvements. Great to deal with. The quality of the bag is also very good. Highly recommend.

Mark say:
Great Backpack! Fantastic company! My contact at the company, Icey, is very helpful and makes the entire process easy and enjoyable. 5 stars!

FAQ:

1. Q: What is the minimum quantity that can be ordered for backpacks if I want to buy in bulk?
A: Our standard MOQ is 500 pcs per design, however, we are willing to have a 
discussion about it.
2. Q: Is it possible to add my business brand logo to the backpack so that it is my unique stuff?
A: Absolutely! We come with OEM services that go far beyond just the writing of the logo, in fact, they also involve the creation of the logo by the embroidery and the patches.
3. Q: What are the choices regarding cleanliness if I want to design a unique backpack?
A: The custom backpacks are made of nylon, polyester, canvas, and recycled fabrics that can be adapted to your needs.
4. Q: What is the lead time for bulk production?
A: Normally, production goes from 25–35 days after sample confirmation.
5. Q: Do you provide samples of backpacks that I can check before a bulk order is made?
A: Certainly, a production sample will take 5–7 days; and sample fees will be refunded after the bulk order is placed.
6. Q: Is it possible for me to have different models of backpacks in one order?
A: Sure, one can have different models as long as the minimum number of products for each model is reached.
7. Q: Are there any waterproof or anti-theft backpack designs that you offer?
A: Yes, we produce backpacks that are waterproof, anti-theft, and come with RFID-blocking technology.
8. Q: What certifications do your backpack products comply with?
A: Our backpacks meet REACH, RoHS, BSCI standards, or any other standards as per your request.
9. Q: How is quality checked during production?
A: We conduct QC strictly and have the inspections done in each phase of the production work.
10. Q Can you make arrangements to ship large orders internationally?
A: Yes, there are such options like FOB, CIF, DDP by sea, air, or courier.