waterproof messenger backpack

Customized Service Process
Steps: 
1. A customer can contact a sales team either by phone, through the website, or via email.
2. Sales representatives come across a customer for the first time to investigate their requirements. For instance, the inquiries can be "What the backpack is going to be used for?, Is it for business, travel, hiking, or daily carry?". Along with that, they also talk about features, capacity, and design style, color, and the like (waterproofing, multiple pockets, and durable materials).
3. When samples and references are given, customers have a better understanding of materials and design choices.
Confirmation of the Design
Steps:
1. As per the customer’s description, the designer creates the first concept of the design of the backpack including the outline, color, material, size, and accessory choices.
2. The client gets the presented design, describes their feelings, and sends back their ideas.
3. The designer after receiving customer feedback he/she responds by modifying the design. This interaction is repeated until the customer shows total satisfaction with it.
4. To aid the customer in visualizing the completed work, they are provided with a virtual rendering or 3D model of the backpack.
5. The customer makes the signature of the final design, signs the custom order agreement, and pays the deposit.
Material Selection and Confirmation
Steps:
1. Present a wide range of materials to your customer, including nylon, canvas, leather, etc., each with different zipper, buckle, and strap options. Allow the customer to choose based on the design plan.
2. The customer selects the materials that will be used and mentions any additional features that may be necessary such as a waterproof coating or an antibacterial treatment.
3. The customer goes through everything once again and gives the final approval ensuring that every detail has been accounted for.
Sample Production Confirmation
Steps:
1. Backpack sample is made drawn from the finally agreed upon design and materials.
2. The sample is sent to the customer for appraisal. The sample's appearance, size, and, if it is easy to use, as well as materials, and workmanship, the customer can assess to check if it agrees with the requirements.
3. The customer makes the decision that the sample is sufficient for their needs or provides feedback on what changes are to be made.
4. In the case of modifications, the designer makes the changes and sends it back for another confirmation.
5. After the customer signs off on the sample, place the order for the last production stage.
Mass Production
Steps:
1. After the design is authorized, and sample is given the green light, the schedule of production is drawn up.
2. During the manufacturing, quality control is performed through different methods, which are a part of the setting up of the standards that each backpack has to comply with.
Packing and Quality Assurance
Steps:
1. A quality check is performed at the last stage of the production cycle. This covers tests for example the durability of the materials, the quality of the stitching, and the strength of the zippers and buckles.
2. Once the inspection is successful, the backpacks are packed. Depending on the customer's preference, different custom packaging options such as gift boxes or eco-friendly bags are available.
3. Customer packaging requests are carried out in a proper manner.
Shipment and Logistics Services
Steps:
1. The foreign trade operation will begin right after the backpacks pass the inspection and final checks with logistics being arranged for delivery.
2. The customer will verify the destination for delivery, take a courier or logistics company, and settle the payment.
3. Delivery is planned according to the location of the customer to ensure that the fastest possible delivery is made.
4. The customer is given the tracking information and can monitor the shipment progress online.
 After - Sales Service
Steps:
1. After the backpack is delivered to the customer, the customer will be requested to give a feedback through customer service channels such as a call or email.
2. In the event that the materials are defective or there are imperfections in the workmanship, the customer can reach the after-sales service support team providing solutions like return, exchange, or repair.
3. The feedback from customers will be used for making and maintaining quality in both products and services.

About Us

Quanzhou Tianqin Bags Co.,Ltd. is located in the world's second biggest bag manufacturing city, Quanzhou City in Fujian Province of China where we have abundant material resource and skilled workers . We manufacture and export bags to all over the world . Our end customers include Hyundai Motor, VW and Mercedes-Benz. Our products include Backpack, Tool Bag, Laptop Bag, Travel Bag, Cosmetic Bag and all other kinds of bags which are loved by European and American customers . We have professional design team and own sample department . We also have professional sales team to provide our clients with good service . Our production lines are equipped with efficient and advance machinery and equipment . So we can delivery the order to our clients within shortest time.

Customer Testimonials

Jack say:
I've been working with this supplier for months and they always deliver on their promise. There are never any surprises and they are straight forward with communication. They do an amazing job on helping you accomplish your vision. Would highly recommend.

Jane say:
Very happy dealing with this supplier. All my requests were met and they are happy to resolve any further improvements. Great to deal with. The quality of the bag is also very good. Highly recommend.

Mark say:
Great Backpack! Fantastic company! My contact at the company, Icey, is very helpful and makes the entire process easy and enjoyable. 5 stars!

FAQ:

1. Q: How many backpacks do I have to order at minimum to get a bulk 
order?
A: In general, we take the minimum order quantity (MOQ) as 500 pieces 
per design and are willing to talk about it.
2. Q: Is it possible for me to put my brand logo on the backpack so that it 
will be my exclusive design?
A: Of course! We offer OEM services which cover not only logo printing, 
but also embroidery and patches.
3. Q: Which cleanliness options can I use if I want to create a one of a kind 
backpack?
A: Custom-made backpacks are nylon, polyester, canvas, and recycled 
fabrics to meet your standards.
4. Q: What is the lead time for bulk production?
A: Normally, production goes from 25–35 days after sample confirmation.
5. Q: Do you provide samples of backpacks that I can check before a bulk order is made?
A: Certainly, a production sample will take 5–7 days; and sample fees will be refunded after the bulk order is placed.
6. Q: Is it possible for me to have different models of backpacks in one order?
A: Sure, one can have different models as long as the minimum number of products for each model is reached.
7. Q: Do you have any backpack designs that are waterproof and anti-theft?
A: Of course, we make backpacks that are waterproof, anti-theft, and also have 
RFID-blocking technology.
8. Q: Your backpack products meet which standards?
A: The bags we produce comply to REACH, RoHS, BSCI, or any other standard that 
you require.
9. Q: How is quality checked during production?
A: We conduct QC strictly and have the inspections done in each phase of the production work.
10. Q Can you make arrangements to ship large orders internationally?
A: Yes, there are such options like FOB, CIF, DDP by sea, air, or courier.