mens business casual backpack

Customized Service Process
Steps:
1. A customer initiates a conversation with the sales team either by calling, 
filling out a form on the website, or sending an email.
2. A sales team member visits a customer to discover and understand their needs. 
They do inquiries like what for is the backpack, is it for business, travel, 
hiking, or daily carry. Also, they let the client hear features, capacity, design 
style, color, and like waterproofing, many pockets, and strong materials through 
the client.
3. Users can see samples and references of materials and design if they want to 
know more about them.
Design Confirmation
Steps:
1. Based on the customer's description, the designer prepares the initial 
design concept of the product. The creationtion should include the backpack's 
outline, color scheme, material selection, sizes, and accessory choices.
2. The submitted design is viewed by the customer, he jots down his feelings, and 
sends back his thoughts.
3. The designer, after customer briefing, revises the design in the reply. This 
process of going back and forth will proceed until the customer shows complete 
content.
4. A customer is provided with the virtual rendering or 3D model of the backpack 
to help him envision the work done.
5. The customer takes the initiative of the final design, signs the custom order 
agreement, and makes the deposit payment.
Material Selection and Confirmation
Steps:
1. Present the customers with a good range of materials like nylon, canvas, leather, 
etc. Each item has its own zipper, buckle, strap, and other product options with 
which customers can mix and match and come up with a material to go with their 
design plan.
2. Materials for the construction of the product are selected by the 
customer, and it is indicated whether there are any additional features such as 
waterproofing or antibacterial treatment.
3. The customer hands over the final 
confirmation after making sure that every detail has been specified.
Sample Production Confirmation
Steps:
1. A backpack sample was created with the 
materials and design that were confirmed.
2. The prototype is sent to the 
customer for checking. They can check the design, size, function, materials and 
workmanship of the prototype to see if they meet the expectations.
3. The customer either gives permission that the prototype satisfies their 
needs or they write the comments to the alterations that should be made.
4. In case changes are required, the designer carries out the changes and 
resends the sample for another confirmation.
5. After the customer has 
signed the sample, proceed with the final production order.
Mass Production
Steps:
1. A production time was scheduled as the next step 
after the finalization of design and sample approval.
2. Various measures 
are taken during a production phase to maintain quality.
Packing and Quality Assurance
Steps:
1. The quality check is at the end of the 
production cycle. It may involve the testing of the materials for durability, 
the stitching quality, and the strength of the zippers and the buckles.
2. Once everything has been thoroughly checked, the backpacks are ready to be packed. In line with the customers' preferences, gift boxes or eco-friendly bags, which are custom packaging options, can be provided.
3. Packaging requests from customers are managed in an efficient manner.
Shipment and Logistics Services
Steps:
1. 
When the backpacks have passed the test with no doubts, foreign trade work will be initiated, logistics will be made for the delivery.
2. The customer will be given the delivery address, will take a courier or logistics company, and will have to pay the balance.
3. 
According to the place of work of the customer, shipping is arranged in such a way as to ensure the fastest delivery.
4. The client gets the tracking details for online checking of the shipping progress.
After - Sales Service
Steps:
1. 
The customer feedback is asked on receipt of the backpack through customer service channels like a call or mail.
2. In case of quality issues such as defective materials or imperfections in workmanship, the customer support team of after-sales service can be reached by the customer via phone, email, or chat for solutions like returning, replacing, or repairing.
3. Customer feedback is used to fuel the cycle of improvement that spans both products and services.

About Us

Quanzhou Tianqin Bags Co.,Ltd. is located in the world's second biggest bag manufacturing city, Quanzhou City in Fujian Province of China where we have abundant material resource and skilled workers . We manufacture and export bags to all over the world . Our end customers include Hyundai Motor, VW and Mercedes-Benz. Our products include Backpack, Tool Bag, Laptop Bag, Travel Bag, Cosmetic Bag and all other kinds of bags which are loved by European and American customers . We have professional design team and own sample department . We also have professional sales team to provide our clients with good service . Our production lines are equipped with efficient and advance machinery and equipment . So we can delivery the order to our clients within shortest time.

Customer Testimonials

Jack say:
I've been working with this supplier for months and they always deliver on their promise. There are never any surprises and they are straight forward with communication. They do an amazing job on helping you accomplish your vision. Would highly recommend.

Jane say:
Very happy dealing with this supplier. All my requests were met and they are happy to resolve any further improvements. Great to deal with. The quality of the bag is also very good. Highly recommend.

Mark say:
Great Backpack! Fantastic company! My contact at the company, Icey, is very helpful and makes the entire process easy and enjoyable. 5 stars!

FAQ:

1. Q: What's the minimum order quantity for backpack orders in bulk?
A: Our MOQ is generally 500 pieces per design, but we are willing to have a 
chat about it.
2. Q: Can I put my brand logo on the backpack so that it's unique?
A: Of course! We offer OEM services which not only include logo printing 
but also embroidery and patches.
3. Q: What are the cleanliness choices if I wanted to create a unique 
backpack?
A: Custom-made backpacks come in nylon, polyester, canvas, and recycled 
fabrics to match your needs.
4. Q: What is the lead time for bulk production?
A: Normally, production goes from 25–35 days after sample confirmation.
5. Q: Do you provide samples of backpacks that I can check before a bulk order is made?
A: Certainly, a production sample will take 5–7 days; and sample fees will be refunded after the bulk order is placed.
6. Q: Is it possible for me to have different models of backpacks in one order?
A: Sure, one can have different models as long as the minimum number of products for each model is reached.
7. Q: Are there any waterproof or anti-theft backpack designs that you offer?
A: Yes, we produce backpacks that are waterproof, anti-theft, and come with RFID-blocking technology.
8. Q: What certifications do your backpack products comply with?
A: Our backpacks meet REACH, RoHS, BSCI standards, or any other standards as per your request.
9. Q: How is quality checked during production?
A: We conduct QC strictly and have the inspections done in each phase of the production work.
10. Q Can you make arrangements to ship large orders internationally?
A: Yes, there are such options like FOB, CIF, DDP by sea, air, or courier.