best casual travel backpack

Customized Service Process
Steps:
1. A customer either by phone, through the website, or via email contacts the sales team.
2. Sales representatives meet the customer to discover his needs. They inquire such as what the backpack is going to be used for, is it for business, travel, hiking, or daily carry. On top of that, they also mention features, capacity, design style, color, and the like such as waterproofing, multiple pockets, and durable materials.
3. When customers are given samples and reference materials, they can understand better the materials and design that they have.
Confirmation of the Design
Steps:
1. Designer sketches the first design idea based on the customer's description. The backpack's outline, color scheme, material selection, sizes, and accessory choices are also among the details.
2. The customer takes a look at the provided design, writes down his feelings, and sends back his thoughts.
3. After collecting customer feedback, the designer answers by modifying the design. This back-and-forth continues until the customer states absolute satisfaction.
4. A computer-generated image or 3D model of the backpack is given to the customer to make them see the finished product.
5. The customer triggers the final design, signs the custom order agreement, and completes the deposit transaction.
Material Selection and Confirmation
Steps:
1. Present different materials such as nylon, canvas, leather, etc. with various zipper, buckle, and strap options for the customer to examine and pick in line with the design plan.
2. The customer selects the materials and specifies if any additional characteristics such as waterproofing or antibacterial treatment are required.
3. The customer goes through every item once again and gives the final signal confirming that all the details have been taken care of.
Sample Production Confirmation
Steps:
1. A backpack sample is created based on the finalized pattern and materials.
2. The sample is sent to the customer for inspection. The customer can look at the sample's appearance, size, functionality, materials, and workmanship to confirm that it meets the expectations.
3. The customer is either responsible for the decision that the sample matches their requirements or they give the feedback to make necessary changes.
4. If modifications are required, the designer carries out the changes and sends the sample again for another confirmation.
5. After the customer signature on the sample, the final production order is made.
Mass Production
Steps:
1. A production schedule is organized once the design has been finalized and the sample given the go-ahead.
2. Quality control is carried out during the production stage through the implementation of various measures, which set the standards that every backpack has to meet.
Packing and Quality Assurance
Steps:
1. A quality inspection is done at the very end of the production process. It involves testing for instance the durability of materials, the quality of the stitching, and the strength of zippers and buckles.
2. Once the inspection has been completed successfully, the backpacks get packed. Packaging with personalized options, like gift boxes or environmentally safe bags, will be offered according to the customers' choices.
3. The packaging requests of customers are dealt with in the right manner.
Shipment and Logistics Services
Process:
1. The trade with foreign countries is to be started after the inspection 
of backpacks, the last checks are successful and the logistics for the 
delivery will be prepared.
2. The customer shall verify the delivery location, get a courier or a logistics company, and make the payment for the balance.
3. Based on the workplace of the customer, the shipping will be arranged 
to achieve the fastest delivery possible.
4. The customer is given tracking details in order to see the progress of 
the delivery via the online platform.
After - Sales Service
Process:
1. When the backpack is delivered to the customer, the customer will be 
asked for his feedback through the customer service channels like call or mail.
2. In case of quality issues such as the use of defective materials or the 
production of wrong workmanship, the customer support team is available to 
take up the matter, offer solutions, such as refunds, replacement, or repair.
3. Customer input is utilised to drive product and service innovation 
continually.

About Us

Quanzhou Tianqin Bags Co.,Ltd. is located in the world's second biggest bag manufacturing city, Quanzhou City in Fujian Province of China where we have abundant material resource and skilled workers . We manufacture and export bags to all over the world . Our end customers include Hyundai Motor, VW and Mercedes-Benz. Our products include Backpack, Tool Bag, Laptop Bag, Travel Bag, Cosmetic Bag and all other kinds of bags which are loved by European and American customers . We have professional design team and own sample department . We also have professional sales team to provide our clients with good service . Our production lines are equipped with efficient and advance machinery and equipment . So we can delivery the order to our clients within shortest time.

Customer Testimonials

Jack say:
I've been working with this supplier for months and they always deliver on their promise. There are never any surprises and they are straight forward with communication. They do an amazing job on helping you accomplish your vision. Would highly recommend.

Jane say:
Very happy dealing with this supplier. All my requests were met and they are happy to resolve any further improvements. Great to deal with. The quality of the bag is also very good. Highly recommend.

Mark say:
Great Backpack! Fantastic company! My contact at the company, Icey, is very helpful and makes the entire process easy and enjoyable. 5 stars!

FAQ:

Q1: What is the minimum order quantity for backpack orders in bulk?
A1: In general, we set MOQs for 500 pieces per design, but we do not reject any proposals 
regarding it.
Q2: Can I put my brand logo on the backpack to make it branded?
A2: Indubitably! Our OEM services cover all the means of getting your brand logo on the 
product such as printing, sewing, and patches.
Q3: How can a backpack be made unique?
A3: The custom-made backpacks are made of nylon, polyester, canvas, and recycled fabrics 
accordingly to your specifications.
Q4: What is the lead time for bulk production?
A4: Normally, production is from 25–35 days after the sample is confirmed.
Q5: Do you provide samples of backpacks that I can check before a bulk order is 
made?
A5: Sure, it will take 5–7 days to make a production sample; also, sample fees will be 
refunded after the bulk order is placed.
Q6: Is it possible for me to have different models of backpacks in one order?
A6: Yes, different models can be in one order provided that the minimum number of 
products for each model is reached.
Q7: Are there any waterproof or anti-theft backpack designs that you offer?
A7: Of course, we are the producers of backpacks that have these features and are 
waterproof, anti-theft, and come with RFID-blocking technology.
Q8: What are the standards or certifications of your backpack products?
A8: Our backpacks fulfill REACH, RoHS, BSCI standards, or any other standards as per 
the customer's requirements.
9. Q: How is quality checked during production?
A: We perform quality control rigorously and have checks for each stage of our production process.
10. Q: Is it possible for you to organize the shipment of large orders to other countries?
A: Yes, we have various options such as FOB, CIF, DDP by sea, air, or courier for that.